Effective Date: June 8, 2025

Digital SoLucians (“we,” “our,” or “us”) is committed to protecting the privacy of our clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website, services, and communications.

1. Information We Collect

We collect information to provide and improve our services to you. This may include:

• Personal Identification Information: Name, email address, phone number, physical address, and other contact details you provide when you inquire about our services, register for an account (if applicable), or engage with us directly.
• Project-Specific Information: Details related to your graphic design, website development, or other digital project needs, including content, assets, and specifications you provide.
• Communication Data: Records of your communications with us via WhatsApp, email, or in-person.
• Usage Data: Information on how you access and use our website, such as your IP address, browser type, operating system, referral source, pages visited, and the dates/times of your visits.

2. How We Collect Your Information

We collect information through various methods:

• Directly from You: When you fill out contact forms on our website, send us emails, communicate via WhatsApp, provide project details, or engage in in-person discussions.
• Automatically: As you navigate our website, certain usage data may be collected automatically through technologies like cookies (see Section 8).

3. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide and Manage Services: To deliver the graphic design, website building, and other digital solutions you request, manage projects, and fulfill our contractual obligations.
• To Communicate With You: To respond to your inquiries, send you project updates, provide customer support, and share information about our services.
• To Improve Our Services: To understand how our website and services are used, gather feedback, and enhance the quality and efficiency of our offerings.
• For Billing and Administrative Purposes: To process payments, issue invoices, track tasks, and manage our business operations.
• For Marketing (with Consent): To send you updates, news, and promotional materials related to Digital SoLucians’ services that we believe may be of interest to you, where permitted by law or with your explicit consent. You can opt-out at any time.
• To Comply with Legal Obligations: To meet any legal or regulatory requirements.

4. How We Share Your Information

As Digital SoLucians is currently a solo operation, your personal information is primarily managed by Namahli Cupid. We do not generally share your personal information with third parties, except in the following limited circumstances:

• Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
• Service Providers: We may use third-party tools or platforms (e.g., subscription services for software, payment processors) that may process your data on our behalf to facilitate our services. We ensure these providers adhere to strict data protection standards.
• With Your Consent: We may share your information for any other purpose with your explicit consent.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes using secure software, password protection, and maintaining physical and electronic safeguards. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your personal information is no longer needed, we will securely dispose of it.

7. Your Data Protection Rights

Depending on your location and applicable data protection laws, you may have the following rights regarding your personal information:

• Right to Access: Request a copy of the personal information we hold about you.
• Right to Rectification: Request that we correct any inaccurate or incomplete personal information.
• Right to Erasure (“Right to be Forgotten”): Request that we delete your personal information, under certain conditions.
• Right to Restrict Processing: Request that we limit the way we use your personal information, under certain conditions.
• Right to Object to Processing: Object to our processing of your personal information, under certain conditions.
• Right to Data Portability: Request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the details provided in Section 12.

8. Cookies and Tracking Technologies

Our website may use “cookies” and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device that help us analyze website traffic, remember your preferences, and understand which parts of our website are most useful. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may become inaccessible or not function properly.

9. Links to Other Websites

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, your personal information, or your rights, please contact us:

• By Email: info@digitalsolucians.com